Retro Fitness

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Reviews

• MARTY SCHWARTZ

  Apr, 17 2018
  ★ ★ ★ ★ ☆
  I've been training for 30 years, I've had memberships and trained at hundreds of gyms all over the country. This one isn't the best I've seen, but it's good enough. Spacious, enough equipment and machines, downstairs was a good addition, it's reasonably clean. For me, the difference between an OK gym and an excellent gym is in the details. Any gym worth joining has the equipment. Maintenance is the key difference. For example: at this gym the TV reception on all the treadmills and bikes is horrible! Limited channels and terrible signals. And if I find one that gets a signal, the head-phones jack is broken so there's sound in one ear only. This has been the case from day one! I've been a member at Retro in Dix Hills, and I've trained many times at Retro Deer Park and Retro Hewlett: all three have excellent channel selections and flawless signals. Fix the cable, will ya? The water fountain is missing its push panel for years! How difficult is it to reinstall a simple plastic piece? The fountain works, but it been broken for years! The sink in the mens locker (right side) needs a washer or valve replacement, the water flows in the off position. Been that way forever! The hand soap dispenser on the right side is useless: piece of junk, no soap comes out at all so we have to use the one on the other side. C'mon, Amy. You run a nice business, and gyms don't have to be Ritz Carltons. I've seen enough gyms to know whats good. But allowing the details mentioned above to remain in disrepair for months or years shows laziness, or apathy, or both. Go spend some time at Retro Dix Hills; you'll see a well-maintained operation. I like your gym and I would recommend it to folks, but I would fire whomever is responsible for maintenance at your gym. I'm a business owner for many years. My employees are all expected to pay attention to details, and they do. Why? Because the boss does! Overall, it's a good gym and I enjoy my time there. I actually travel 5 miles, and pass 3 or 4 other, closer gyms to get there. So I'll keep coming, like I always do. I'm just saying: if this was my place, the details would be looked after (and fixed) more closely.

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